Privacy Policy
Company Information
This Privacy Policy describes how MOOV (brand name), owned and operated by EVERLINE MONOPROSOPI IKE, collects, uses, and protects your personal data.
Company Details:
-Legal Name: EVERLINE MONOPROSOPI IKE
-Registered Address: Aigyptou 173, Glyfada, Athens, Greece
-Registration: General Commercial Registry (G.E.MI.)
-Brand Name: MOOV
-Website: getmoov.eu
Contact Information
For any privacy-related inquiries, you may contact us at:
- Email: support@getmoov.eu
- Website: getmoov.eu
- Address: Aigyptou 173, Glyfada, Athens, Greece
Information We Collect
When you visit and/or register on MOOV, we may collect:
- Phone number - Email address
- City and basic usage information
- Vehicle information (e.g., make, model, year)
- Information you voluntarily provide through forms
- Campaign participation data
- Location data (for GPS tracking features)
How We Use Your Data
Your data is used exclusively for:
- Account registration and management
- Communication regarding MOOV services
- Campaign creation and management
- Driver and brand matching
- GPS tracking and performance reporting (where applicable)
- Payment processing
- Improvement of our services
- Compliance with legal obligations
Data Sharing
MOOV does not sell or share your personal data with third parties, except when:
- Required by law
- Necessary for service operation (e.g., technical service providers, payment processors)
- With your explicit consent All partners are bound by confidentiality obligations and data processing agreements.
Data Security
We implement all necessary technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
- Encrypted data transmission (SSL/TLS)
- Secure data storage
- Access controls and authentication
- Regular security audits
Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your data at any time, subject to legal retention requirements.
Third-Party Services
MOOV may use third-party service providers for:
- Payment processing
- Analytics (e.g., Google Analytics)
- Customer support (e.g., Crisp chat)
- Email communications
These providers have access only to data necessary to perform their functions and are obligated to protect your information.
Complaints
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Greek Data Protection Authority (Hellenic DPA):
Hellenic Data Protection Authority
Website: www.dpa.gr
Email: contact@dpa.gr